General Information on BonusLink
- What is BonusLink?
- How does BonusLink work?
- How do I join BonusLink? Is there an annual fee for BonusLink?
- How do I check my total BonusLink Points balance?
- Is there any expiry date to my BonusLink Points?
- Where can I get more information on BonusLink programme?
BonusLink and RentSmart Asia Transactions
- How do I collect BonusLink Points for Rentsmart Asia transactions?
- Where can I check on the Points collected from RentSmart transaction?
- Do I have to input the BonusLink Card Number every single time I make payment at RentSmart Asia?
- What is the Points Structure for each transaction?
- Is there any part of the checkout amount which is not entitled for BonusLink Points?
- Can I collect BonusLink Points for purchases done before I signed up for BonusLink Membership?
- Will I get my BonusLink Points immediately after completing the transaction?
- It’s been more than 6 weeks and the BonusLink Points is not credited into my Account, what should I do?
- If I cancel my transactions, will I still get my BonusLink Points?
- Do I get BonusLink Points if I did not return the rented products after the stipulated timeframe?
- Is there any maximum BonusLink Points that I can collect?
- What is the validity of the BonusLink Points collected?
- Can I register more than 1 BonusLink Card Number in a single RentSmart account?
- Do I get BonusLink Points on the deposit paid as well?
What is BonusLink?
BonusLink is Malaysia’s premier multi-partner consumer rewards programme. Launched in 1998, BonusLink has become synonymous with smart shopping, great privileges and fantastic branded Gifts.
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How does BonusLink work?
Members collect Points from BonusLink Partners. Points can be utilized to redeem a wide range of Gifts or Shopping Vouchers from the Catalogue, Website or Mobile App range. Members may also opt to redeem ‘On-The-Spot’ at selected Partners’ outlets.
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How do I join BonusLink? Is there an annual fee for BonusLink?
BonusLink Membership is free. You may apply for Membership via the BonusLink App and use your BonusLink Virtual Card instantly to collect Points. Alternatively, you may apply online at www.bonuslink.com.my. You will receive your physical BonusLink Card in 2-3 weeks from the application date.
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How do I check my total BonusLink Points balance?
You can check your Points Balance through the following channels:
- Log on to www.bonuslink.com.my, click Check Points and key in your BonusLink Card Number
- Self-Service Phone System at 03-7626 1000
- BonusLink Mobile App
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Is there any expiry date to my BonusLink Points?
BonusLink Points are valid for 3 years. After the 36th month, Points will expire on a monthly, ‘first in-first out’ basis. Example, Points collected in Jan 2019 will expire in Jan 2022. You are encouraged to redeem within the 3 years to avoid Points expiry.
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Where can I get more information on BonusLink programme?
How do I collect BonusLink Points for Rentsmart Asia transactions?
You can collect BonusLink Points after the products are successfully returned to the owner from any transactions in RentSmart Asia.
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Where can I check on the Points collected from RentSmart transaction?
Visit www.bonuslink.com.my and login to your Account with your 6 digit PIN.
At ‘My Dashboard, go to ‘My Points Transactions’ Select ‘View my Points Transactions’ – all transactions within the last 60 days will be listed. You can find the same information once you’ve Registered via the Mobile App.
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Do I have to input the BonusLink Card Number every single time I make payment at RentSmart Asia?
Yes, BonusLink Card Number need to be provided at the checkout page before the payment page for every transaction.
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What is the Points Structure for each transaction?
Is there any part of the checkout amount which is not entitled for BonusLink Points?
Yes, the security deposit is not entitled for BonusLink Points, all other transactions made in RentSmart Asia are entitled for BonusLink Points
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Can I collect BonusLink Points for purchases done before I signed up for BonusLink Membership?
Will I get my BonusLink Points immediately after completing the transaction?
BonusLink Points will be credited to your BonusLink Account within 2 – 4 weeks after the products are successfully returned to the owner.
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It’s been more than 6 weeks and the BonusLink Points is not credited into my Account, what should I do?
Please forward a copy of your invoice with the order number via email to MemberServices@bonuslink.com.my or call 03-7626 1000 for further assistance.
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If I cancel my transactions, will I still get my BonusLink Points?
Do I get BonusLink Points if I did not return the rented products after the stipulated timeframe?
No, you can only collect BonusLink Points after you’ve successfully returned the products to the owner within the stipulated timeframe.
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Is there any maximum BonusLink Points that I can collect?
What is the validity of the BonusLink Points collected?
Can I register more than 1 BonusLink Card Number in a single RentSmart account?
No, you can only enter 1 BonusLink Card Number before making payment on RentSmart Asia.
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Do I get BonusLink Points on the deposit paid as well?
No, since the deposit is refundable, RentSmart awards BonusLink Points on the total rental and service fee only.
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