The only constant in life is change and you may experience this while you’re using our platform. You will always have a change of plan and that’s why we try to make it easy for our users. Find out the details and steps on cancellation, extension and reschedule below.
Cancelling a rental
More than 48 hours prior to the rental start date, then 50% of rental fee is refunded. Security deposit and add-ons are 100% refundable
Less than 48 hours prior to the rental start date, there is no refund
Full refund without being charged
Full refund without being charged if reported within 24 hours upon item being received
Cancelling a Rental
A fee of 30% rental fee will be charged to the Owner
No charge will be given
Owner will be charged 30% of rental fee
Got questions?
Have a look at our questions and answers page to help you understand better: